Petalbees Florists & Gifts
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Petals with Emotion
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FAQ
1.1 Areas of Delivery Coverage (By State)
| Wilayah Persekutuan ( Kuala Lumpur) |
| Selangor |
| Kedah |
| Kelantan |
| Melaka |
| Negeri Sembilan |
| Pahang |
| Perak |
| Penang |
| Perlis - We are not covering to this state delivery |
| Terengganu |
| Sabah Sarawak |
1.2 List of Delivery Charges
Kuala Lumpur | |
| Area | Charges (Ringgit Malaysia) |
| Ampang Ulu | 10 |
| AU2 Jusco | 10 |
| Bandar Menjalara | 10 |
| Bandar Sri Damansara | 10 |
| Bandar Tun Razak | 10 |
| Bandar Sri Permaisuri | 10 |
| Bangsar | 10 |
| Brickfileds | Free |
| Bukit Damansara | 10 |
| Bukit Jalil | 15 |
| Bukit Tunku | 10 |
| Cheras | 10 |
| Cheras Cuepacs | 10 |
| Damansara Heights | 10 |
| Danau Kota | 10 |
| Desa Petaling | 10 |
| Desa Parkcity | 10 |
| Dutamas | 10 |
| General Hospital ( GH) | 10 |
| HUKM | 10 |
| Gombak | 10 |
| Jalan Ampang Kuala Lumpur | Free |
| Jalan Duta | 12 |
| Jalan Ipoh | 10 |
| Jalan Pahang | 10 |
| Jalan Perak | 10 |
| Jalan Pudu | Free |
| Jalan Kelang Lama | 10 |
| Jalan Kuchai Lama | 10 |
| Jalan Loke Yew | 8 |
| Jalan Tun Razak | 8 |
| Jalan Raja Laut | 10 |
| Jalan Syed Putra | 10 |
| Jelatek | Free |
| Jinjang | 10 |
| Kampung Pandan | 10 |
| Kepong / Kepong Baru | 12 |
| Keramat | Free |
| KLCC | Free |
| Kuala Lumpur City | Free |
| Maluri Cheras | 10 |
| Medan Damansara | 10 |
| Metro Prima Jalan Ipoh | 12 |
| Mid Valley, Lingkaran Syed Putra | 10 |
| Mont Kiara | 10 |
| OUG (Overseas Union Garden) | 10 |
| Pandan Indah | 10 |
| Pantai/Pantai Dalam | 10 |
| Pandan Jaya | 10 |
| PWTC | 10 |
| Salak South | 10 |
| Segambut | 10 |
| Sentul | 10 |
| Sentul Permai | 10 |
| Setapak | 10 |
| Seputih | 10 |
| Setiawangsa | 10 |
| Sg. Besi | 10 |
| Sg. Long | 25 |
| Shamelin Cheras | Free |
| Sri Hartamas | 10 |
| Sri Petaling | 10 |
| Taman Tun Dr Ismail (TTDI) | 15 |
| Taman Midah | 10 |
| Taman Melawati | 10 |
| Taman TAR | 10 |
| Taman Titiwangsa | Free |
| Ulu Kelang | 10 |
| Wangsa Maju | 10 |
| Wangsa Melawati | 10 |
SELANGOR | |
| Area | Charges (Ringgit Malaysia) |
| Ampang (Selangor) | 10 |
| Ara Damansara | 20 |
| Bandar Kinrara, Puchong | 25 |
| Bandar Sri Permaisuri | 10 |
| Balakong | 20 |
| Bandar Sunway | 15 |
| Bandar Utama | 10 |
| Bangi | 50 |
| Banting | 50 |
| Banting Estate | 65 |
| Batu Caves | 15 |
| Bukit Jalil | 15 |
| Bukit Jelutong | 50 |
| Bukit Rimau | 50 |
| Bukit Manjalara | 12 |
| Cheras Batu 9 | 20 |
| Cheras Batu 10 | 20 |
| Cheras Batu 11 | 20 |
| Cheras Batu 12 | 20 |
| Cheras Batu 13 | 20 |
| Cheras Batu 14 | 25 |
| Cheras Batu 15 | 25 |
| Cheras Batu 16 | 25 |
| Cheras Batu 17 | 30 |
| Cheras Batu 18 | 30 |
| Cheras Batu 19 | 30 |
| Cheras Batu 20 | 30 |
| Cyberjaya | 60 |
| Damansara | 10 |
| Damansara Jaya | 10 |
| Damansara Utama | 10 |
| Damansara Damai | 20 |
| Damansra Indah | 15 |
| Damansara Heights | 10 |
| Damansara Perdana | 10 |
| Genting Highland | 100 |
| Hulu Langat | 45 |
| Kajang | 40 |
| Kelana Jaya | 15 |
| Klang | 50 |
| KLIA | 100 |
| Kota Damansara | 25 |
| Kota Kemuning | 35 |
| LCCT | 100 |
| Mutiara Damansara | 13 |
| Pelabuhan Kelang | 50 |
| Petaling Jaya | 15 |
| Petaling Jaya - PJU | 15 |
| Port Klang | 50 |
| Puchong | 25 |
| Puncak Alam | 50 |
| Putrajaya | 45 |
| Rahman Putra | 35 |
| Rawang | 70 |
| Selayang | 15 |
| Sekinchan | 120 |
| Semenyih | 50 |
| Sepang KLIA | 100 |
| Serdang | 25 |
| Seri Kembangan | 20 |
| Sg. Buloh | 25 |
| Sg. Long | 25 |
| Shah Alam | 25 |
| Shah Alam ( Alam Setia) | 30 |
| Subang | 15 |
| Subang Airport | 25 |
| Subang Jaya ( Putra Heights) | 25 |
| Subang Jaya | 15 |
| Sunway | 15 |
| Taman Mayang | 10 |
| Taman Megah | 10 |
| Taman Melati | 10 |
Taman Melawati | 10 |
| Taman Sea | 10 |
| Taman Puchong Jaya | 25 |
| Taman Sri Gombak | 10 |
| Tropicana | 15 |
| USJ | 15 |
Other States
Melaka | |
| Area | Charges (Ringgit Malaysia) |
| Melaka City | 50 |
| Cheng Industries Estate | 50 |
Johor | |
| Area | Charges (Ringgit Malaysia) |
| Johor Bahru | 50 |
| Kulai | 60 |
| Skudai | 60 |
| Batu Pahat | 50 |
| Kluang | 70 |
| Pontain | 60 |
| Segamat | 60 |
| Senai | 60 |
| Muar | 60 |
Negeri Sembilan | |
| Area | Charges (Ringgit Malaysia) |
| Seremban | 150 |
| Nilai | 120 |
| Port Dickson | 120 |
Pahang | |
| Area | Charges (Ringgit Malaysia) |
| Genting Highland | 110 |
| Kuantan | 50 |
Perak | |
| Area | Charges (Ringgit Malaysia) |
| Ipoh City | 50 |
| Mengembu | 70 |
| Tg Rambutan | 70 |
| Parit Buntar | 70 |
| Kampar | 60 |
| Taiping | 60 |
| Setiawan | 70 |
Penang | |
| Area | Charges (Ringgit Malaysia) |
| Ayer Hitam | 50 |
| Balik Pulau | 50 |
| Batu Ferringi | 50 |
| Bayan Lepas | 50 |
| Bukit Mertajam | 65 |
| Butterworth | 65 |
| Penang Hill | 50 |
| Prai | 65 |
| Pulau Pinang City | 50 |
| Tanjung Bunga | 50 |
| Tasik Gelugor | 50 |
| USM | 50 |
Kedah | |
| Area | Charges (Ringgit Malaysia) |
| Alor Setar | 50 |
| Kulim | 60 |
Kelantan | |
| Area | Charges (Ringgit Malaysia) |
| Trengganu | 50 |
Sabah | |
| Area | Charges (Ringgit Malaysia) |
| Kota Kinabalu | 60 |
Sarawak | |
| Area | Charges (Ringgit Malaysia) |
| Miri | 60 |
| Sibu | 60 |
| Bintulu | 60 |
| Kuching | 60 |
Delivery Policy |
Petabees's Policy for local order states that we will make flower arrangements of your order in accordance to the one you chose from the internet using the type, shape, size and colour as per the order specifications. In the case where a specific flower type or colour is unavailable within the given time frame of delivery, substitutions may be made within the arrangement to achieve the same overall shape, style and colour effect and to ensure that the order is delivered on time. |
Regional Delivery Policy (Out of Klang Valley and throughout Malaysia) |
Petalbees reserves the right to make fair and reasonable substitutions according to the availability of specific flower types. Petalbees also reserves the right to not accept any responsibility for the business conduct of our affiliate florists as they are answerable to us only to a certain extent. We will however, make sure that all regional orders will be fulfilled in accordance to our customer's order requests and arrangements as shown in our website. Petabees's Policy for Regional Order states that our affiliate florists will make flower arrangements of your order in accordance to the one you chose from the internet using the type, shape, size and colour as per the order specifications. In the case where a specific flower type or colour is unavailable within the given time frame of delivery, substitutions may be made within the arrangement to achieve the same overall shape, style and colour effect and to ensure that the order is delivered on time. Order must be placed at least one day in advance excluding Sunday, Public Holidays before the desired delivery time. |
Delivery During Peak Season
During the Peak / Festive Season e.g. Valentine's Day, Mother's Day, Father's Day, Hari Raya, Christmans, Chinese New Year, kindly place your order Two(2) days in advance. However, delivery outside Klang Valley, order at least Three (3) days in advance.
Due to the higher demand than usual during Peak/Festive season, we will try to accomadate your special time request as practical as we can. Otherwise, delivery will be made within the delivery date .
Frequently Asked Questions
1. What is your delivery policy?
2. What are your areas of coverage for delivery service?
3. Did your order inclusive of delivery charges?
4. What are the alternative payment for my order?
5. Is the price shown on the website applicable during festive season or special occasion?
6. How secure is your On-Line Payment?
7. How do I know if my order placed from your website has been acknowledged?
8. What is your refund policy?
9. Flowers Meaning?
1. What is your delivery policy?
Weekdays
- Any order received before 10.30am, the delivery will be made on the same day.
- Any order received after 10.30am, we will try to deliver on the same day if not the delivery will be made on the following working days.
Weekends & Public Holidays
- Any order received before 10.30am on Saturday, delivery will be made on the same day.
- Any order received after 10.30am on Saturday, we will deliver on the upcoming Monday.
- If your delivery date's fall on Malaysia Public Holidays, the delivery will be made on the next working day.
Operational Hours
- Our operation hours is based on Malaysia local time (GMT +08:00).
Monday - Friday: 9am - 5pm
Saturday : 9am - 12pm (Alternate Saturday Off)
Sunday & Public Holidays : Closed
Important Notice :
The delivery is only for fresh flowers or fruits arrangement (Perishable goods) within Klang Valley, ourstations, Sabah & Sarawak. Delivery for Artificial flowers will require at least 3 working days and we accept orders within Klang Valley only. Outstation and Overseas order are not acceptable.
2. What are your areas of coverage for delivery service?
Our delivery service is within Malaysia that includes Sabah & Sarawak. Please refer to our Areas of Coverage (Stated below the page 1.1)
3. Did your order inclusive of delivery charges?
Please refer to the List of Delivery Charges. (Stated below the page 1.2)
4. What are the alternative payment for my order?
a. On-line Payment through our secured payment gateway from epay Asia
b. Direct Bank in to our Hong Leong Bank Account , a/c No. 13700007977, payable to Petalbees Florists & Gifts. Please fax the bank in slip to us once you have banked in. Fax No. 603-21647718.
c. Order By Fax
5. Will prices vary during special ocassion?
Prices are subject to change for special ocassion, eg; Valentine's Day, Mother's Day and etc.
7. How Secure is your On-Line Payment System?
Yes. The Merchant Originated Secure Electronic Transaction (MOSET) is technology used to secure online credit card transactions. We are guaranteed by epay Asia for every onlince transaction via its payment gateway.
7. How do I know if my order placed from your website has been acknowledged?
For order that pay via our Online Payment System, you will receive an acknowlegement email from epay Asia to confirm your payment is being successfully accepted and processed.
8. What is your refund policy?
Shall you find any problem for your order, please notify us upon receive the order immediately as most of our order is perishable. We will either give you a free-replacement or cash refund that equivalent to your order. Any complaints received after 24 hours will not be entertained.
If the cancellation orders is done by the customer in less than 48 hours, we will refund 50% of the purchased price ( as we have incurred the cost for getting your flowers for the delivery date). For cancellation order by customer less more than 48 hours we will have transaction charge of 10% of the purchased price, hence the refund is purchasing price less than 10% . The refund will be at the discretion of Petalbees Florists & Gifts.
9. Flowers Meaning
Flowers | Meaning |
Red | Love, beauty, courage and respect. |
Acacia | Concealed Love; Beauty in Retirement; Chaste Love |
Ambrosia | Your Love is Reciprocated |
Amaryllis | Pride; Pastoral Poetry |
Amaryllis/Hippeastrum | I am proud of you; pride |
Anemone | Forsaken |
Anemone/Mona Lisa | I don't want to lose you |
Anthurium, Red | You work to get where you are |
Anthurium, White | Think of me |
Arbutus | Thee Only Do I Love |
Aster | Symbol of Love, Daintiness |
Aster China | Variety is the spice of life |
Azalea | Take Care of Yourself for Me; Temperance |
Begonia | Beware |
Bells Of Ireland | Good Luck |
Bellflower / Campanula | Gratitude |
Bird of Paradise Flower | Freedom, Good perspective |
Bittersweet | Truth |
Butterfly Orchid | You are always on my mind |
Bluebell | Humility |
Cactus | Endurance |
Camellia, Pink | Longing for you |
Camellia, Red | You're a Flame in My Heart |
Camellia, White | You're Adorable |
Carnation, General | Fascination; Woman Love |
Carnation, Pink | I'll Never Forget You; Motherly love |
Carnation, Red | My Heart Aches For You; Admiration |
Carnation, Purple | Capriciousness |
Carnation, Solid Color | Yes |
Carnation, Striped | No; Refusal; Sorry I Can't Be With You |
Carnation, White | Sweet and Lovely; Innocence; Pure Love |
Carnation, Yellow | You Have Disappointed Me; Rejection; Enjoy the moment |
Cattail | Peace; Prosperity |
Celosia | Fortune |
Chrysanthemum, General | You're a Wonderful Friend; Cheerfulness and Rest |
Chrysanthemum, White | Truth |
Chrysanthemum, Yellow | Slighted Love |
Crocus | Cheerfulness |
Cyclamen | Don't lose faith in me |
Cypress | Mourning |
Cyclamen | Resignation and Good-bye |
Daffodil | Regard; Unrequited Love; You're the Only One |
Daffodil Narcissus | You are an angel |
Dahlia | Fickleness |
Daisy | Innocence; Loyal Love; I'll Never Tell; Purity |
Daisy, Garden | I share your sentiment |
Daisy, Red | Joy |
Daisy, White | Innocence; truth |
Daisy, Yellow | I will try hard to earn your love |
Dandelion | Faithfulness; Happiness |
FERN | Magic; Fascination; Confidence and Shelter |
FIR | Time |
FLAX | Domestic Symbol |
Flowering Cabbage | Prosperity |
Foget-Me-Not | True Love; Memories |
Forsythia | Anticipation |
Forget Me Not | True love |
Gardenia | You're Lovely; Secret Love |
Geranium | Stupidity; Folly |
Gerbera | You are the sunshine of my life |
Ginger, Pink | Diversity |
Ginger, Red | Unlimited Wealth |
Gladioli | Give Me a Break; I'm Really Sincere |
Gladiolus / Sword Lily | Strength of Character |
Gloxinia | Love at First Sight |
Heather, Lavender | Admiration; Solitude |
Heather, White | Protection; Wishes Will Come True |
Helenium | I miss you very much |
Heliconia | Great returns |
Holly | Defense; Domestic Happiness |
Hyacinth, General | Games and Sports; Rashness; Flower Dedicated to Apollo |
Hyacinth, Blue | Constancy; Predictability; reliable |
Hyacinth, Purple | I am Sorry; Please Forgive Me; Sorrow |
Hyacinth, Red Or Pink | Play |
Hyacinth, White | Loveliness; I'll Pray for You; Subtle and graceful |
Hyacinth, Yellow | Jealousy |
Hyacinthus, Pink | Active; energetic |
Hydrangea | Thank You for Understanding; Frigidity; Heartlessness |
Iris | Emblem of France; Your Friendship Means so Much to Me |
Ivy | Wedded Love; Fidelity; Friendship; Affection; Marriage |
Jasmine | Amiability |
Jonquil | Love Me; Affection Returned; Desire; Sympathy |
Larkspur, White | Joyful; happy-go-lucky |
Larkspur, Pink | Fickleness |
Larkspur, Purple | Sweet disposition |
Lilac | Field Humility |
Lilac, Purple | You are my first love |
Lilac, White | You are so pure and innocent |
Lily of the Valley | Return of happiness |
Lily, Calla | Your voice is music to my ears |
Lily, Casablanca | I am in heaven when I'm with you |
Lily, Pink | Romantic |
Lily, Stargazer | I see heaven in your eyes |
Lily, Yellow | Live for the moment; nothing is forever |
Lily, White | Virginity; Purity; Majesty; It's Heavenly to be with you |
Lily, Calla | Beauty |
Lily, Day | Coquetry; Chinese Emblem for Mother |
Lily, Eucharis | Maiden Charms |
Lily, Tiger | Wealth; Pride |
Lily Of The Valley | Sweetness; Tears of the Virgin Mary; Return to Happiness |
Magnolia | Nobility |
Marigold | Cruelty; Grief; Jealousy |
Mistletoe | Kiss me; Affection; To Surmount Difficulties |
Monkshood | Beware; A Deadly Foe is Near |
Moss | Maternal Love; Charity |
Myrtle | Love; Hebrew Emblem of Marriage |
Narcissus | Egotism; Formality; Stay as Sweet as You Are |
Nasturtium | Conquest; Victory in Battle |
Oleander | Caution |
Orange Blossom | Innocence; Eternal Love; Marriage and Fruitfulness |
Orange Mock | Deceit |
Orchid | Love; Beauty; Refinement; Beautiful Lady; |
Orchid, Cattleya | Mature Charm |
Paeonia | Bashful |
Palm leaves | Victory and Success |
Peony | Shame; Happy Life; Happy Marriage |
Petunia | Resentment; Anger; Your Presence Sooths Me |
Phlox | A good partnership; harmony |
Pine | Hope; Pity |
Poppy, Oriental | Silence is golden |
Poppy, Red | Consolation; Pleasure |
Poppy, Scarlet | Extravagance |
Poppy, White | Tranquility; Consolation |
Poppy, General | Eternal Sleep; Oblivion; Imagination |
Poppy, Yellow | Wealth; Success |
Primrose | I Can't Live Without You |
Primrose, Evening | Inconstancy |
Ranunculus | You are very attractive |
Rose, Black | You are my obsession |
Rose, Champagne | You are tender & loving |
Rose, Leonidas | Sweet love |
Rose, Nicole | You are graceful & elegant; aristocratic |
Rose, Orange | You are my secret love |
Rose, Pink | Brilliant Complexion; Perfect Happiness |
Rose, Red | Passionate love; Love; I Love You |
Rose, Single Stems | Simplicity |
Rose, White | I am worthy of you; spiritual love; Innocence and Purity |
Rose, White & Red | We are not separable; unity |
Rose, White & Red Mixed | Unity; Flower Emblem of England |
Rose, White-Dried | Death is Preferable to Loss of Virtue |
Rose, Yellow | I am not worthy of your love; Decrease of Love; Jealousy |
Rose, Bridal | Happy Love |
Rose, Dark Crimson | Mourning |
Rose, Hibiscus | Delicate Beauty |
Rose, Leaf | You May Hope |
Rose, Tea | I'll Remember Always |
Rose, Thornless | Love at First Sight |
Roses, Bouquet of Blooms | Gratitude |
Roses, Single Full Bloom | I Love You; I Still Love You |
Rosebud | Beauty and Youth; A Heart Innocent of Love |
Rosebud, Red | Pure and Lovely |
Rosebud, White | Girlhood |
Rosebud, Moss | Confessions of Love |
Scabiosa | Admiration |
Scilla | Forgive & forget |
Snapdragon | Please don't misunderstand |
Snowball/Viburnum | Commitment |
Spider Flower | Elope with Me |
Stock | Lasting beauty |
Sunflower | Adoration |
Sweet Pea | Delicate pleasures |
Smilax | Loveliness |
Snapdragon | Deception; Gracious Lady |
Stephanotis | Happiness in Marriage; Desire to Travel |
Stock | Bonds of Affection; Promptness |
Sweetpea | Good-bye; Departure; Blissful Pleasure |
Tulip, Cream | I will love you forever |
Tulip, Red | Declaration of love; Believe Me; Declaration of Love |
Tulip, Yellow | I am hopelessly in love; There's Sunshine in Your Smile |
Tulip, General | Perfect Lover; Frame; Flower Emblem of Holland |
Tulip, Variegated | Beautiful Eyes |
Veronica | Fidelity |
Violet | Modesty |
Violet, Blue | Watchfulness; Faithfulness; I'll Always Be True |
Violet, White | Let's Take a Chance |
Waratah | Prosperity |
Willow | Bravery & humanity Zinnia Thoughts of absent friends |
Zinnia, Magenta | Lasting Affection |
Zinnia, Mixed | Thinking (or In Memory) of an Absent Friend |
Zinnia, Scarlet | Constancy |
Zinnia, White | Goodness |
Zinnia, Yellow | Daily Remembrance |